Refund policy
7-Day Money-Back Guarantee
If a guide isn't what you needed, email us within 7 days of purchase and we'll refund you in full. You don't need to give a reason..
How to request a refund
Email onlinepdfstores@gmail.com with your order number and the email address used at checkout. You don't need to give a reason, though we welcome feedback so we can improve.
Exceptions
We may decline a refund if:
- The request is made more than 7 days after purchase
- The product was purchased with a promotional or free code
- There is evidence of abuse, such as repeated purchase-and-refund cycles or unauthorized redistribution of the product
Subscriptions
For subscription products, the 7-day guarantee applies to your first payment. Subsequent renewals are non-refundable, but you can cancel anytime to prevent future charges.